Accessibility

Browser Compatibility

This website has been designed to be accessible to as wide an audience as possible. All web pages have been written to the HTML5 standard, using CSS3 for the presentation, and includes backward-compatibility methods to mean this site should be usable on all web browsers that support those standards, and many that do not.

Some older browsers such as Internet Explorer 6 and 7 do not fully support all current standards. People still using these browsers will still be able to navigate the site, however, the experience may not be as intended.

WAI Standards Compliance

The site template has been designed to meet the "AAA" level of compliance with the WAI Accessibility Guidelines and wherever possible, pages within the template will meet this standard. Where this has not been possible, pages should meet at least "A" compliance.

Text Size

Users with impaired vision wishing to increase the text size of the site can do so in the following way:

  • Windows users: Hold Ctrl and press '+'
  • Mac users: Hold Command and press '+'

If your browser does not support these keyboard shortcuts, please read the help files to find out how to adjust the displayed text size.

Our Customer Service Accessibility Policy

Stroma Service Consulting Inc. supports the full inclusion of persons with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).  Ontario Regulation 429/07 sets out the Accessibility Standards for Customer Service, also known as the "Customer Service Standard".  It became law on January 1, 2008.  Stroma is required to be compliant with the Customer Service Standard as of January 1, 2012.  This policy has been prepared to outline what Stroma will do to comply with the regulation and what customers may expect from Stroma.

This policy is intended to benefit the full range of persons with disabilities.

Download our policy here.

We value your feedback regarding your participation in our programs, receipt of our services, and our customer service to you. Please download and complete the AODA Feedback Form in MS Word or Adobe PDF format, and submit it to reception, or visit us in person, or mail it to the address below:

e-mail:   accessibility@stroma.ca
Telephone:   1-705-840-6000
Mail:
Stroma Service Consulting Inc.
19 Legault Street
Box 23040, RPO Ferris
North Bay, ON  P1A 4K6

 

Marval North America is the trading name of Stroma Services Consulting Inc. (Canada) and Stroma Inc. (US).