ITSM Consultancy & Education
Q: Can Marval North America develop courses that address
my organization's specific requirements?
A: Yes we can. All you need to do initially is contact
Marval North America Training and Consultancy at +1 (705) 840-6000
to discuss your requirements.
Q: Can Marval North America help me develop an IT Service
Management education program for my department/team?
A: Yes. Marval North America's training and consultancy
staff have plentiful experience in the design of suitable
educational programs for diverse organizations.
Q: Can Marval North America help me with improving the
attitude of my team towards their customers?
A: Yes. We deliver cultural re-orientation workshops that
are carefully designed to engage attendees and help them change
their mind-set and approach to customers.
Q: I have a restriction on my team's travel and
accommodation budget. Can you provide IT Service Management courses
at my offices or do you only teach at your Training
A: Yes. All of our ITSM courses can be delivered wherever a
customer wants them to be taught, subject to minimum delegate
Q: My biggest problem is interaction with other support
teams. Can Marval North America help me to improve this?
A: Yes. Our cultural re-orientation workshops address the
relationships between support teams. They are delivered by
experienced facilitators who understand this issue.