The Independent and Internationally recognised forum for IT
Service Management Professionals.
The Institute of IT Service Management aims to promote and
support the standing of its members by establishing high standards
of professional and ethical conduct, ensuring continuing
professional development of its members in order to demonstrate
their competence and commitment
The British Computer Society
With members in over 100 countries around the world, the BCS is
the leading professional and learned Society in the field of
computers and information systems.
The BCS Service
Management Specialist Group
BCS Service Management Specialist Group - The Service Management
Specialist Group provides an avenue for developing and promoting IT
service management techniques and standards such as ITIL® and
BSI British Standards is the National Standards Body of the UK
and develops standards and standardisation solutions to meet the
needs of business and society. They work with government,
businesses and consumers.
ISO/IEC 20000 Certification web site
This site is intended to assist organisations in taking part in
the ISO/IEC 20000 Certification Scheme by providing valuable
information and advice.
The Service Desk Institute
Established in 1988 in the UK and globally thereafter, SDI
is the leading authority on service desk and IT support
The ITIL and ITSM
This directory is intended to serve as a start point for
AXELOS ITIL Official Website
The must go to website for all things ITIL
Download your ITIL glossary