ISO/IEC 20000 Foundation Certificate
Marval North America's ISO/IEC 20000 Foundation Certificate
three day accredited course is designed to provide delegates with a
good understanding of Quality Management within the context of
ISO/IEC 20000, the International Standard for IT Service Management
(ITSM), and prepares delegates for the industry-recognized
examination based ISO/IEC 20000 Foundation Certificate.
The ISO/IEC 20000 foundation course is ideal for everyone who
works in any aspect of service management or needs a greater
awareness of best practice in ISO/IEC 20000.
details on Marval North America's ISO/IEC 20000 Foundation
Certificate and other courses available
download a full copy of Marval North America's ITSM Training and
Marval North America is an Accredited
Training Affiliate of Ahead Technology Inc.; Ahead Technology Inc.
is accredited Training Organization of LCS.
ITIL® is a registered trade mark of the
Cabinet Office. IT Infrastructure Library® is a Registered
Trade Mark of the Cabinet Office in the United Kingdom and other