Continual Service Improvement Workshop
Marval North America's Continual Service Improvement (CSI)
workshop introduces and explains the activities required for
planning, implementation and maintenance of CSI initiatives.
You will learn how to introduce a cultural shift to gain support
and on-going commitment from your organization and support staff.
You will consider the best sequence of activities for your
organization and discuss realistic timescales, including
identification of key milestones and will learn about measuring,
analyzing and communicating the results of your Service Improvement
details on Marval North America's Continual Service Improvement
Workshop and other workshops available
download a full copy of Marval North America's ITSM Training and