ITSM Education

Continual Service Improvement Workshop

Marval North America's Continual Service Improvement (CSI) workshop introduces and explains the activities required for planning, implementation and maintenance of CSI initiatives.

You will learn how to introduce a cultural shift to gain support and on-going commitment from your organization and support staff. You will consider the best sequence of activities for your organization and discuss realistic timescales, including identification of key milestones and will learn about measuring, analyzing and communicating the results of your Service Improvement activities.

Request further details on Marval North America's Continual Service Improvement Workshop and other workshops available


Register and download a full copy of Marval North America's ITSM Training and Consultancy Prospectus