ITSM Education

Delivering Seamless Service Workshop

Marval North America's Delivering Seamless Service workshop will help your staff to identify what causes problems, difficulties and inconvenience for customers; service desk staff, managers, team leaders, 2nd line, 3rd line, development teams etc - and then debate and agree solutions for the issues identified.

A key outcome from this workshop is that teams are more aware of how their actions can impact on others, and the importance of regular communication between teams and departments.

Request further details on Marval North America's Delivering Seamless Service Workshop and other workshop available

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Register and download a full copy of Marval North America's ITSM Training and Consultancy Prospectus