ITSM Education

Senior Executive Briefing on ITIL & ISO/IEC 20000

Marval North America's Senior Executive Briefing on ITIL® and ISO/IEC 20000, facilitated by our experienced IT service management (ITSM) consultants, will outline how utilizing ITIL and ISO/IEC 20000 gives your organization leverage to exploit its IT investment.

The briefing format is designed to encourage discussion and debate about ITIL best practice and how it can contribute both towards the continued success of your organization and in support of on-going service improvements. The briefing explains clearly and pragmatically the relationship between ITIL and the formal international ITSM standard ISO/IEC 20000.

Request further details Marval North America's Senior Executive Briefing on ITIL and ISO/IEC 20000 and other workshops available

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