ITSM Education

Senior Executive Briefing on ITIL

Delivered by Marval North America's experienced IT service management (ITSM) consultants, the Senior Executive Briefing on ITIL® presents a practical view of what is involved in adopting ITIL, the worldwide best practice guidelines in IT infrastructure management.

The briefing format is designed to encourage discussion and debate about ITIL and how it contributes towards the continued success of your organization and in support of on-going service improvements. The briefing explains clearly what ITIL can do for an organization, and how utilizing ITIL gives your organization leverage to exploit its IT investment.

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