Service Measurement & Reporting
Reporting and quality management information are two of MSM's
most powerful, standard features with easy to use, real-time
reporting and unique interactive graphs from any display
Outputs are available in textual, statistical and graphical
formats. A wide range of standard reports is included.
Use MSM to:
- Demonstrate 'value for money'
- Provide feedback to customers
- Report on conformance of agreed service levels