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MSM Mobile

Take your service desk with you.

MSM Mobile

MSM Mobile empowers service management professionals to work anywhere, anytime.

 

 

MSM Mobile for iOS devices integrates new features that allow MSM users to raise requests faster and easier, reducing waiting time and therefore advancing the customer service experience.

 

The updated application is designed to help improve productivity and responsiveness of the Service Desk, enabling service management professionals to stay connected and ensuring that SLAs are satisfied.

 

MSM Mobile offers a modern, highly functional user interface which:

·         Facilitates data entry and search

·         Accelerates the authorization process

·         Allows users to view, assign, update and resolve service requests when on the move

 

MSM Mobile for iOS integrates key features that enable service management professionals to be more flexible and responsive, even on the move.

 

Designed to integrate Marval's progressive approach towards customer-centricity, this feature-rich mobile application helps organizations embed the right culture; one that empowers the user to provide better and faster customer service, anywhere, anytime.

 

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Endless possibilities with Marval...

Whatever your aspirations might be, we have the technology, the expertise and the people to make them happen.

We know you may have some questions...

  • Request a
    Demo

    Discover the benefits of implementing MSM software, designed to improve service quality, customer satisfaction and reduce costs

  • Download
    Resources

    Your central repository of interesting and useful information on IT Service Management

  • Customer
    Case Studies

    See how organizations in North America use Marval MSM software to address their most critical IT Service Management challenges

  • Contact
    Marval NA

    Contact us to discuss your service improvement requirements