{"id":583,"date":"2025-03-10T17:11:27","date_gmt":"2025-03-10T17:11:27","guid":{"rendered":"https:\/\/www.marvalnorthamerica.com\/?page_id=583"},"modified":"2025-05-07T18:19:02","modified_gmt":"2025-05-07T18:19:02","slug":"msm-software","status":"publish","type":"page","link":"https:\/\/www.marvalnorthamerica.com\/?page_id=583","title":{"rendered":"Software: Marval MSM"},"content":{"rendered":"\n<div class=\"wp-block-cover\" style=\"min-height:350px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"408\" class=\"wp-block-cover__image-background wp-image-632\" alt=\"\" src=\"https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/03\/7_1920x408-3.jpg\" style=\"object-position:0% 50%\" data-object-fit=\"cover\" data-object-position=\"0% 50%\" srcset=\"https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/03\/7_1920x408-3.jpg 1920w, https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/03\/7_1920x408-3-300x64.jpg 300w, https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/03\/7_1920x408-3-1024x218.jpg 1024w, https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/03\/7_1920x408-3-768x163.jpg 768w, https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/03\/7_1920x408-3-1536x326.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-vivid-green-cyan-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-right has-primary-color has-text-color has-link-color has-xx-large-font-size wp-elements-e6d6c246d29669f07068df530fd9faf6 wp-block-paragraph\" style=\"margin-right:var(--wp--preset--spacing--80);padding-right:0\">Software:<br>Marval <strong>MSM<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:90%\">\n<p class=\"has-medium-font-size wp-block-paragraph\">Marval MSM is a comprehensive IT and Enterprise Service Management software solution. It is a secure, reliable, and scalable service management technology designed to support the IT and business processes of your organization, as well as support its growth strategies. This solution ensures a reliable IT and service infrastructure, boosting productivity and flexibility in service delivery, ultimately enhancing the experience provided to your customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\">MSM software is easy to deploy, use, maintain, and upgrade. It is designed to meet changing customer and market requirements and reflect advances in technology.<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\">\n<ul class=\"wp-block-list has-small-font-size\">\n<li>Out-of-the-box solution&nbsp;with code-free configuration and customization<\/li>\n\n\n\n<li class=\"has-small-font-size\">Process driven solution based on industry best practice frameworks and standards (ITIL \/ISO\/IEC20000)<\/li>\n\n\n\n<li>Extensive knowledge and configuration management<\/li>\n\n\n\n<li>Best of breed reporting and management dashboards<\/li>\n\n\n\n<li>On premise or cloud deployment options<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list has-small-font-size\">\n<li>Easy integration with other business applications<\/li>\n\n\n\n<li class=\"has-small-font-size\">MSM has been successfully certified as ITIL process compliant through the AXELOS ITIL toolset compatibility against 16 ITIL processes, all integrated<\/li>\n\n\n\n<li>A tool that\u2019s simple to configure and maintain<\/li>\n\n\n\n<li>Drag and drop process workflow and configuration creation and views<\/li>\n\n\n\n<li>User-friendly web self-service portal\/catalogue underpinned by a service portfolio<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">Developed to meet current and future requirements, MSM offers a real choice designed to meet your organization\u2019s ITIL maturity, budget, and operational preference.&nbsp;<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:90%\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center is-image-fill-element has-vivid-green-cyan-background-color has-background\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"260\" height=\"300\" src=\"https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/03\/13.jpg\" alt=\"\" class=\"wp-image-484 size-full\" style=\"object-position:50% 50%\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\">\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(1.25em, 1.25rem + ((1vw - 0.2em) * 1.2), 2em);line-height:1.2\"><strong>Available as SaaS or on-premise, MSM is an out-of-the-box ITSM &amp; ESM solution that unites people, processes, and technology<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(0.984em, 0.984rem + ((1vw - 0.2em) * 0.826), 1.5em);\"><a href=\"https:\/\/www.marvalnorthamerica.com\/?page_id=618\" data-type=\"page\" data-id=\"618\">Tell me more about Marval&nbsp;MSM<br>Technical Details<\/a><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-center is-image-fill-element has-pale-cyan-blue-background-color has-background\"><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\">\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(1.25em, 1.25rem + ((1vw - 0.2em) * 1.2), 2em);line-height:1.2\"><strong>Designed by the co-authors of ITIL and ISO\/IEC 20000, Marval MSM encompasses full support for these standards and best practice framework<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(0.984em, 0.984rem + ((1vw - 0.2em) * 0.826), 1.5em);\"><a href=\"https:\/\/www.marvalnorthamerica.com\/?page_id=794\" data-type=\"page\" data-id=\"794\">Tell me more about Marval MSM Process Support and Functions<\/a><\/p>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/03\/business-people-using-tablet-1-1024x683.jpg\" alt=\"\" class=\"wp-image-593 size-full\" style=\"object-position:100% 30%\" srcset=\"https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/03\/business-people-using-tablet-1-1024x683.jpg 1024w, https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/03\/business-people-using-tablet-1-300x200.jpg 300w, https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/03\/business-people-using-tablet-1-768x512.jpg 768w, https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/03\/business-people-using-tablet-1-1536x1024.jpg 1536w, https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/03\/business-people-using-tablet-1-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center is-image-fill-element has-vivid-cyan-blue-background-color has-background\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/02\/iStock-1268285026-1024x683.jpg\" alt=\"\" class=\"wp-image-21 size-full\" style=\"object-position:50% 50%\" srcset=\"https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/02\/iStock-1268285026-1024x683.jpg 1024w, https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/02\/iStock-1268285026-300x200.jpg 300w, https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/02\/iStock-1268285026-768x512.jpg 768w, https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/02\/iStock-1268285026-1536x1024.jpg 1536w, https:\/\/www.marvalnorthamerica.com\/wp-content\/uploads\/2025\/02\/iStock-1268285026-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\">\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(1.25em, 1.25rem + ((1vw - 0.2em) * 1.2), 2em);line-height:1.2\"><strong>Our comprehensive portfolio of Marval MSM product training and ITSM education focuses on quality awareness, improving customer service levels, and enhancing the service delivery skills of your personnel<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(0.984em, 0.984rem + ((1vw - 0.2em) * 0.826), 1.5em);\"><a href=\"https:\/\/www.marvalnorthamerica.com\/?page_id=944\" data-type=\"page\" data-id=\"944\">Contact us to learn more about Marval MSM Software Training Services<\/a><\/p>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Marval MSM is a comprehensive IT and Enterprise Service Management software solution. It is a secure, reliable, and scalable service management technology designed to support the IT and business processes of your organization, as well as support its growth strategies. This solution ensures a reliable IT and service infrastructure, boosting productivity and flexibility in service [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-583","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.marvalnorthamerica.com\/index.php?rest_route=\/wp\/v2\/pages\/583","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marvalnorthamerica.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.marvalnorthamerica.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.marvalnorthamerica.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marvalnorthamerica.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=583"}],"version-history":[{"count":33,"href":"https:\/\/www.marvalnorthamerica.com\/index.php?rest_route=\/wp\/v2\/pages\/583\/revisions"}],"predecessor-version":[{"id":1057,"href":"https:\/\/www.marvalnorthamerica.com\/index.php?rest_route=\/wp\/v2\/pages\/583\/revisions\/1057"}],"wp:attachment":[{"href":"https:\/\/www.marvalnorthamerica.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}