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Beyond IT

Mpower Software - Beyond IT

Initially adopted as an IT service management software tool, Marval's customers soon realised that the service management software could be just as effective a solution when utilized in other areas of the organization requiring service and support and not just for IT.

Marval's Mpower software is now also being used worldwide for activities including:

Mpower for HR - perfect as an HR request management system, a fast and easy to use web self-service portal enables requests and changes to be managed and approved, from a payroll enquiry to booking a training course.

Mpower for Shared Services - ideal for organizations wanting to deploy a shared services approach, Mpower software provides secure partitioning with comprehensive auditing and access control features.

Mpower for Fleet Management - all vehicle related issues, including breakdowns, damages, supplier management of parts and accessories along with resource scheduling can, and are, managed using Mpower. The lifecycle of a vehicle is fully documented, audited and can be reported on.

Mpower for Facilities Management - for building maintenance and wider management of an organization's estate, planned maintenance tasks are easily scheduled, managed and allocated. The Mpower web self-service portal enables fast registration, tracking and communication of requests either from a PC or mobile device. Anything from a faulty generator, radio mast or a broken window can be reported.

Mpower for Transportation Services - for one public sector customer Mpower helps ensure that daily transportation needs of over 12500 students from 76 schools are met. Mpower is used to record and track any, and all 'busing' issues, including, travel delays, route cancellations, road closures, accidents or on-board incidents, and provides accurate reports on service delivery and performance. Easy to configure business rules ensure requests are managed in the most efficient way, so that nothing is lost, ignored or forgotten - especially the students.

Endless possibilities with Marval...

Whatever your aspirations might be, we have the technology, the expertise and the people to make them happen.

We know you may have some questions...

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