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Future Proof your IT Service Management

Our powerful Enterprise Service Management solution

drives productivity and delivers exceptional customer service

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We are Marval North America

IT and service support professionals wanting to achieve operational excellence need look no further than Marval - a single-source supplier, providing value-for-money, integrated, ITIL® and ISO/IEC 20000TM compatible, MSM - IT Service Management (ITSM) service desk and help desk software solution, consultancy and educational services.

Marval's ITSM portfolio includes:

What's more, Marval ITSM software and services have no hidden costs.

We deliver rapid development and in-budget solutions: on time, every time.

No matter what the size and maturity of your organization, Marval ITSM software and services can help: drive down costs, do more with less; standardize and optimize the way you deliver services; drive ICT efficiency and effectiveness; keep customers better informed and satisfied; improve quality, control and accountability of your ICT support services and infrastructure.

If you need an entry level product, looking to move from being a reactive service provider to implementing an integrated proactive service solution or require an advanced, fully integrated, enterprise level ITSM solution, then Marval is the company to talk to.


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Customer Case Studies and Blogs

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Marval North America Selected as Exclusive Vendor of IT Service Management Solution for Mohawk Medbuy


July 18, 2023 – North Bay, ON: Marval North America (“MarvalNA”), a subsidiary of Smart Employee Benefits Inc., announces that they have won a competitive RFP for Marval's integrated IT Service Management (“MSM”)...

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