ISO/IEC 20000 Awareness Workshop
Marval North America's ISO/IEC 20000 Awareness Workshop explains
the advantages of implementing ISO/IEC 20000 in your organization.
ISO/IEC 20000 accreditation allows an organization to demonstrate
to its customers and staff that it meets the required standards for
business integrity and security, and that it encourages an internal
culture of continual quality improvement within an IT service
management (ITSM) framework. ISO/IEC 20000 is the first worldwide
quality standard specifically aimed at ITSM.
The awareness day is designed for people from all levels of your
organization who will benefit from having a basic understanding of
the elements of the ISO/IEC 20000 standard, and all employees
involved in IT assurance, quality improvement or process
details on Marval North America's ISO/IEC 20000 Awareness workshop
and other workshops available
download a full copy of Marval North America's ITSM Training and