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Marval MSM has been designed for organsitions that rely on technology to maintain great customer service and value. organizations are faced with an ever increasing demand for the provision of quality IT services to support expanding business requirements, whilst working within the constraints of limited resources and budgets.

Marval MSM is an IT service management (ITSM) software solution that provides the ability to manage people, processes and technology more effectively. It also helps in the adoption of good practice and ITSM standards in order to maximise organizational efficiency and effectiveness and to ensure at all times internal and external customer satisfication.

Marval MSM  will assist customers in providing a cost-effective and reliable technology infrastructure to support front line service delivery and providing opportunities for service improvement:

  • standardize delivery of ICT services and processes
  • Reduce cost, generate efficiencies and deliver cost savings through more innovative provision of services
  • Promote and support an effective information risk assessment process; enabling informed business decisions to be made and documented

 

Endless possibilities with Marval...

Whatever your aspirations might be, we have the technology, the expertise and the people to make them happen.

We know you may have some questions...

  • Request a
    Demo

    Discover the benefits of implementing MSM software, designed to improve service quality, customer satisfaction and reduce costs

  • Download
    Resources

    Your central repository of interesting and useful information on IT Service Management

  • Customer
    Case Studies

    See how organizations in North America use Marval MSM software to address their most critical IT Service Management challenges

  • Contact
    Marval NA

    Contact us to discuss your service improvement requirements