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Streamline Success: Elevate Your Service Management Delivery
Our powerful IT and Enterprise Service Management solution drives productivity, cuts costs, and facilitates exceptional customer service
Get the Full Guided Tour
Appreciate the full potential of implementing Marval’s integrated service desk software, designed to improve service quality, customer satisfaction, and reduce costs. Take advantage of an in-depth demonstration delivered by Marval’s experienced product specialists.
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Marval Service Management Software
Seamless Management, Outstanding Results.
Marval MSM is an integrated, innovative, multi-level IT and Enterprise Service Management (ESM) software solution – an intuitive, secure, scalable, stable, and fully-integrated process technology that supports IT and business services and growth strategies of your organization. It ensures a reliable IT and service infrastructure, increased productivity and adaptability in service provision.
SOFTWARE | SOLUTIONS | SERVICES
Efficiency, Governance, Compliance, Safety. Turn your strategic objectives into your greatest assets. Marval can help.
Work Smarter with Marval
Our powerful IT and Enterprise Service Management solution drives productivity and delivers exceptional customer service. Available as SaaS or on-premises, this out-of-the-box, ITIL-aligned ITSM solution seamlessly integrates with all your business apps to transparently share data between departments to help your organization make informed decisions faster. At Marval we combine industry best practices with cutting-edge technology to deliver a comprehensive service management experience.
Empowering Enterprises
Marval MSM software has been implemented by organizations across many diverse sectors worldwide and is used for internal and external support and by providers of outsourced and managed services. From the IT Service Desk to Human Resources, the Finance team, Facilities and beyond, our enterprise-ready Service Management solution connects people, functions, and systems to improve control, drive productivity, reduce costs, and enhance customer experiences across the organization.
Rely on the Professionals
Marval North America provides expert IT education and consultancy services, delivered in line with ITSM best practices and standards. As co-authors of ITIL® and ISO/IEC 20000, Marval is an acknowledged expert in the ITSM arena. Marval MSM is endorsed by AXELOS under the ITIL Software Endorsement Scheme as ITIL process compliant to both Gold and Silver levels, demonstrating against the strict criteria and assessments set out by the scheme that MSM is 100% compliant with 16 ITIL processes.
