Marval provides consistent, cost-effective and high-quality IT education and consultancy services, delivered in line with ITSM good practices and standards. As co-authors of ITIL and ISO/IEC 20000, Marval is an acknowledged expert in the ITSM arena and actively promotes business awareness of industry good practice.
Knowledge transfer is guaranteed, to ensure your business receives real benefits from the services that Marval delivers. Working with you, our consultants focus on exactly what you need. Sharing their expertise, they will help you to efficiently implement your new service support strategy and, if desired, seamlessly co-ordinate your customer service improvement project throughout each phase.
Our comprehensive portfolio of MSM product training and ITSM education focuses on quality awareness, improving customer service levels and enhancing the service delivery skills of your personnel.