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Privacy Policy

Marval Software Limited and its distributors including Marval North America are committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you and procedures we have in place to safeguard your privacy.

In this Privacy Policy, references to "we", "us" and "our", are to Marval Software Limited and Marval North America. References to the Website are to www.marvalnorthamerica.com.

1. What Information we Collect

The information we collect via the Website may include:

1.1 Personal details you give us through completion of forms on the Website or by extension our Self Service portal and CRM (Customer Relationship Management) forms, including name, address, telephone number, email address etc.

1.2 Your IP address, your preferences and use of email updates.

1.3 Data recorded by the Website which allows us to recognize you and your preferred settings. Such data is recorded locally on your computer using cookies. Your browser can be programmed to reject cookies or warn you before downloading them.

2. What we do with your Information

Any personal information we collect from the Website or by extension our Self Service or CRM forms, we use for some or all the following purposes:

2.1 To process your registration and to provide continued service.

2.2 In some cases we may use your email address to send you information on other products and services we supply. You will be offered the option to opt in or out of such service.

2.3 We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities such as processing and sorting data, monitoring use of the Website etc. Such third parties will not be allowed to use your personal information for their own purposes.

2.4 We may also provide your information to carefully selected third parties. This will include, in respect of international enquiries, passing your details to our Distributor in the appropriate country. We may also pass your details to other companies with whom we have contractual relationships in relation to performance of services for customers.

2.5 We may use aggregated information for the purpose of monitoring use of the Website. Such aggregated information may be provided to third parties. These statistics will not include information which can be used to identify any individual.

3. How we protect your Information

3.1 The Internet is not a secure medium. However, we have put in place recommended up-to-date security measures and will review these and keep them updated regularly.

3.2 Subject to the terms of this Privacy Policy, we keep your information confidential. For details of procedure in relation to storage access and disclosure of your information please contact info@marvalna.com, the data controller at Marval Software Limited or Marval North America.

4. Updating your Details

If any of the details you have provided the Website or by extension our Self Service portal or CRM forms changes, please give us correct details by email to info@marvalna.com.

5. Your Consent

5.1 By submitting your information on the Website or by extension our Self Service portal or CRM forms, you consent to the use of that information as set out in this Privacy Policy. If we change the Privacy Policy, we will post the changes on this page and we may place notices on other pages of the Website so that you may be aware of such change. Your continued use of the Website or by extension our Self Service portal or CRM forms will then signify that you agree to such changes.

5.2 Owing to the global nature of the Internet, the information you provide may be transferred to companies outside the North America geographic region that do not have similar protections in place to those which apply in North America regarding your data and its use as set out in this Policy. However, we have taken steps outlined in this Policy to protect the security of your information and will keep any transfers outside North America to a necessary minimum. By submitting your information, you consent to these transfers.

6. How to Contact Us

We welcome your views about our Website and our Privacy Policy. If you would like to contact us with queries or comments please send an email to info@marvalna.com.

 

 

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