Use Marval MSM Software to Manage your IT

Using Marval MSM to manage your IT and service Infrastructure, configurations and assets will result in a single recording system with improved IT transparency and system consolidation, underpinned by process standardization, using industry standards and good practices.

Marval MSM key benefits include:

• The limiting of unplanned downtime as a result of having a single consolidated service asset and configuration database
• Easing the burden of maintaining audits, using automated validation controls and record traceability
• Increased productivity by speeding up service requests, fulfilment processes and change approval
• Enhanced process standardization using industry standards and good practices
• Operational efficiencies and staff productivity gains, due to process automation and increased agility

Financial benefits include:

• IT staff productivity gains: IT operations will become more efficient as a result of standardization and repeatable processes, increased staff productivity and process automation with improved visibility and reporting
• minimizing burden of risk: Reduced service downtime and outages, with fewer resources being used to meet audit requirements
• Higher employee productivity: Line-of-business employees become more productive as processes in several areas (service requests, incident management, procurement, on-boarding, etc) are improved with automation, repeatable processes and improved operational visibility
• Lower IT infrastructure costs: By leveraging use of Marval MSM to reduce datacentre and service availability related costs, as well as license and maintenance costs