Marval MSM Supports the Change Manager

The challenging role of the change manager is to assist staff in making changes as effective as possible, with the minimum of disruption. Marval MSM software will help you as the change manager to:

• Control the lifecycle of all changes in the IT and service infrastructure
• Support the primary objective of enabling beneficial changes to be made, with minimum disruption and risk to IT services
• Manage important changes, ensuring the required change authorization is done
• Provide management dashboards and reports on  the current performance of the change management process in order to communicate the successful outcomes and areas where improvement can be made
• Ensure regular updates and communication on life-cycle performance to the required persons
• Identify service availability and outage performance related to changes

Save time and money, increase efficiency and communication and improve the user and customer experience