Marval has been delivering Integrated IT Service management (ITSM) solutions since 1989. With unrivalled industry knowledge, expertise and innovative system design, its products and services ensure the customer derives full business benefits. Our MSM ITSM software provides full support for the ITIL good practice framework and international standards including ISO/IEC 20000 and ISO/IEC 27001. Marval MSM ITSM software enables organizations to deal with current business needs and priorities, whilst creating a platform to design for the big picture and ever changing requirements.
Marval offers a customer-centric approach to ITSM solution delivery, encompassing “people, processes, technology”, recognizing the value and importance that each element contributes in helping organizations to achieve successful business outcomes.