Our Corporate Vision
- To be a leader in our market
- To be at the edge of technology by continually enhancing and improving our offering
- To eMSM our customers to deliver operational excellence and a great customer experience
Our Corporate Mission
To achieve our vision, we have developed an environment where we INSPIRE our employees, partners and customers to:
- Raise the quality of service delivery by valuing and exploiting standards and good practice in ITSM
- Create an engaging customer experience
- Be collaborative and eMSM each other to take action, become better and make a difference
- Demonstrate and deliver operational excellence and exceptional business value
Our Corporate Values - INSPIRE
Integrity: We are committed to integrity, ethics and accountability for our worldwide operations
Nurture: We embrace change and continual improvement for our people and our organization
Service: We build our operations around Service; not an OK, but an exceptional one
Passion: We are passionate about our brand, our business and Service delivery
Inclusion: We develop open, cross-functional teams where people’s ideas and contributions are encouraged and appreciated
Respect: We treat our people, partners and customers with the utmost respect
Excellence: We always aim for more and strive to provide excellent service